Customer Management

SAP Run Prouder Award

SAP

16th May, 2012 | ,

We are proud to announce that our implementation of SAP CRM for the UK’s leading made-to-measure blinds company, Hillarys Blinds, has been nominated for a SAP Run Prouder Award. The solution delivered a ‘Service Breakthrough’ …..

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AgilityWorks Proudly Sponsor the SAP Forum UK & Ireland 2012

SAP Forum

30th April, 2012 | , , , , , ,

SAP Forum 2012 elevates the World Tour event it supersedes to a new level, presenting a unique experience in business innovation by showing how to apply the ‘four forces of IT’: mobility, cloud, social media and analytic….

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AgilityWorks Selected for Multi-Channel Contact Centre SAP Integration Project

Contact Centre SAP CRM Project

20th February, 2012 | ,

The programme objectives include improved customer experience, contact centre efficiency gains and reduced operating costs. Leveraging a web-services architecture, we will be tightly integrating the SAP CRM 7.0 (Ehp 1) with the Cisco Unified Contact Centre to…

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Business Briefing: Rapid Deployment Solutions for Customer Service Improvement

Happy Call Center Workers

8th October, 2011 | ,

Find out how we can help your business to provide rapid, effective and measurable improvement in Customer Service. You will learn how one of our customers is already benefiting from the opportunity to be more innovative in their Customer Service delivery, as well as being more responsive to change.

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Global Consumer Products company signs with AgilityWorks for the delivery of a Price Management solution using SAP BPC

store aisle

19th September, 2011 | , , , ,

Like many organisation today, this Global Consumer Product Company relies heavily on spread sheets and multiple databases to perform commercial planning. The time and effort required to complete this manual process had made it difficult for the business analysts to focus on what they should be doing, modelling scenarios and analysing the outcomes of these scenarios.

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