SME

SAP Run Prouder Award

SAP

16th May, 2012 | ,

We are proud to announce that our implementation of SAP CRM for the UK’s leading made-to-measure blinds company, Hillarys Blinds, has been nominated for a SAP Run Prouder Award. The solution delivered a ‘Service Breakthrough’ …..

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AgilityWorks – BT RetailWeek Technology Awards Finalist

logo_finalist

24th April, 2012 | ,

We are pleased to announce that our Mobility Solution SAMSON has been shortlisted for the Verifone EPoS Initiative of the Year at the BT Retail Week Technology Awards. The AgilityWorks Enterprise Mobility Solution Centre (eMSC) worked….

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Business Briefing: Rapid Deployment Solutions for Customer Service Improvement

Happy Call Center Workers

8th October, 2011 | ,

Find out how we can help your business to provide rapid, effective and measurable improvement in Customer Service. You will learn how one of our customers is already benefiting from the opportunity to be more innovative in their Customer Service delivery, as well as being more responsive to change.

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UK Retailer selects AgilityWorks for mission critical Mobile Sales solution to be deployed to 1000 users utilising SUP

Black businesswoman texting

15th September, 2011 | ,

This business critical application is responsible for capturing over 90% of the 3500 sales orders received from customers each week. The project scope mobilises a key set of business processes including contact management, complex appointment booking, quotation management, order management (featuring pricing, a product configurator and secure payment card processing) and invoicing; the innovative solution is built upon an advanced shipment of the SAP Unwired Platform (SUP) version 2.1.1; it will be one of the first projects in the UK to deliver a native Android application through the SUP framework.

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Fixed Price, Fixed Scope SAP CRM for Service

Butterfly Hatch

4th August, 2011 | ,

Historically implementing a new Customer Service platform has necessitated a long-running, expansive transformation programme. At AgilityWorks, we recognise that many of our clients wish to make an incremental improvement in their customer service proposition without resorting to wholesale change.

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