News & Events
Business Briefing: Rapid Deployment Solutions for Customer Service Improvement
8th October, 2011 in Customer Management, SME
Register now for our Business Briefing – ‘Service Improvement through Innovation’
Date: 18th November 2011
Venue: SAP Clock House, Bedfont Lakes, Feltham, TW14 8HD
Find out how we can help your business to provide rapid, effective and measurable improvement in Customer Service. You will learn how one of our customers is already benefiting from the opportunity to be more innovative in their Customer Service delivery, as well as being more responsive to change.
AgilityWorks SAP CRM RDS Service is designed for organisations seeking evolution; it is a fixed scope, fixed cost package built upon standard SAP software to realise all the traditional benefits of SAP alongside the advantages normally reserved only for Software-as-a-Service models (short deployment, low up-front investment and early value). The hosted option is delivered in partnership with Attenda. Please click here to read more about the CRM RDS solution.
Please complete the form below to register for this event:
AGENDA
| 09:30 | Coffee and networking |
|---|---|
| 10:00 | Opening address, SAP Rapid Deployment Solutions (John Heald, Head of SAP CRM, SAP UK and Ireland) |
| 10:30 | Current challenges in the modern day customer service department (Julian Bond, Hillarys Blinds 1View Project Manager) |
| 11:15 | Coffee |
| 11:30 | Solution test drive (Ben Robinson, AgilityWorks Solution Director) |
| 12:45 | Questions and answers |
| 13:00 | Lunch |
| 14:00 | 1 : 1 sessions with SAP / AgilityWorks |
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