Field Sales / Service

Field Sales

The latest-generation enterprise CRM systems generate and store a wealth of valuable customer and consumer information. Exposing this insight to the sales team working in the field helps to develop and maintain your competitive edge.

Constant, rapid evolution in mobile technology and recent, seismic changes in SAP’s product strategy are creating challenge and opportunity in equal measure; we are well-placed to help you capitalise on these opportunities and can help you exploit additional value from your existing SAP and non-SAP enterprise applications.

  • Account and contact management – the art of knowing your customer, intimately
  • Visit scheduling, visit management and task management – enabling an efficient sales force
  • Lead and opportunity management – drive up conversion rates and net new business
  • Order quotation management – capturing customers requirements remotely
  • Sales Forecasting – accurately predict future results and adapt accordingly

AgilityWorks offer end-to-end services in the definition, design, build and deployment of Field Sales solutions. We are an SAP Mobility partner and can advise you on the latest available off-the-shelf offerings integrating directly to your enterprise systems and the merits of accelerated custom-built applications tailored specifically to your business requirements

Field Service

Customer service continues to represent a valuable source of differentiation to organisations. Utilising the latest mobile technology to deploy best-in-class field service solutions requires an in-depth understanding of the available applications and options today and how these will change tomorrow.

Our field service expertise encompasses the following subject areas:-

  • Work-force optimisation featuring job scheduling and tracking
  • Diary management and appointment booking
  • Service knowledge management
  • Equipment / Inventory tracking
  • Contract management
  • Work order management, notifications and job status updates
  • Service reporting and analytics
  • Self-service

Whether you are looking for a lightweight Field Service solution or a highly scalable solution to support thousands of users, AgilityWorks can help you select, design and deliver the right application for your business.

Follow this link to find out more about our mobile services.