Knowledge Management and Collaboration

Facilitating a knowledge sharing culture

Knowledge is often an underestimated asset within organisations and often its management is not on the radar of senior executives until the knowledge is no longer available. Knowledge management has historically been concerned with the creation, storage, representation and distribution of the wealth of unstructured information that sits within an organisation including documents, presentations, pictures and many medias. However the boundaries of knowledge management are being challenged by recent technology advances such as Web2.0.

Sharing knowledge is at the hub of Knowledge Management and recent technology innovations have created an array of possibilities enabling:

  • Improved collaboration (blogs, collaboration rooms, social networking)
  • Scalable search & retrieval capabilities
  • Integration of structured and unstructured search capabilities
  • Content Management
  • Partner collaboration

AgilityWorks see Knowledge Management to be a core component of an effective overall information approach. The convergence of technology solutions including Portals, BI, Enterprise Search, KM, Text Mining and Web2.0 features provides a key platform for Information Workers that need ready access to relevant information, whether structured or unstructured.